Covid-19 Responce, last updated 3rd December 2020

Below are service updates for all organisations mentioned in the pathway who have changed services. Please get in contact if you wish to update this information.

tsiMORAY COVID-19 Community Database

Explore all the services designed to support you and your community during the COVID-19 pandemic and in to recovery. Information on this portal will be routinely updated – access the database here or search for tsiMORAY. If any information is out of date please let them know.

For health information please refer to the latest NHS guidelines.


Grampian psychological resilience hub

Grampian psychological resilience hubs role is to help you if you are experiencing distress. It’s self-referral, no need to go to your GP just call direct. They offer some tips and techniques that can help and offer guidance and support by phone or virtual appointment. People can receive up to 3 sessions and can if need be can self refer back to the hub a couple of times.
 Search online or click this link.

UPDATE October 2020: The GP referral service for Psychological Therapies is not open at the moment due to staffing being used in the NHS Grampian Psychological Resilience Hub.


Specialist Mental Health Support

This service continues to operate differently due to Covid impact on restrictions/regulations.  The main example of this is that as much as possible support is to be delivered by alternative means  rather than face to face.  This could be by phone or using the NHS ‘Near Me’ platform.  Face to face assessments may still be offered, but this would be the exception rather than the rule.  Covid screening is in place for all face to face contacts.


Mental Health & Wellness Centre

Due to concerns about Coronavirus the Mental Health and Wellness Centre is providing telephone and email based support; the building is currently closed for walk-in access.

Like everyone we are trying to adapt and find new ways of working to ensure that we continue to meet the needs of the people of Moray. It is our hope, that we will start delivering virtual workshops and support sessions shortly.

If you have a general enquiry or would like to access our 1st Response Service please call us on 0800 234 3490. Staff are currently available Monday to Friday between 10.00am and 5.00pm, alternatively you can email us at


Moray Wellbeing Hub CIC

Peer-support group and 1-2-1 opportunities continue during lockdown, now offered over the phone and online.

Regular online support groups for wellbeing (inc lunchtime informal support over zoom), online wellbeing courses (including creative and CBT based), support from peers for people with challenges connecting using technology, opportunities to join the social movement and plan further activity to respond to COVID19 crisis


Quarriers Carers Support

Quarriers Carer Support Service is available to support all unpaid carers during this Covid 19 pandemic.  We are able to speak to carers either by phone, text or zoom providing emotional support but also where required, the opportunity to signpost for additional support.

  • We are also holding our usual monthly carers café via zoom and these are advertised on our Facebook page.
  • We have also advertised through Facebook and emails to carers additional group chats, to allow carers the opportunity to speak to other carers experiencing the same challenges at this time.
  • For our adult carers, the opportunity to speak to one of our Family Wellbeing Workers, lets them know that they are not alone at this time.


Circles Advocacy

Mon- Friday, currently offering phone/social media contact to support people with most conditions eg LD, Mental Ill Health, Drug and Alcohol, etc. During this time of active COVID-19 restrictions, we are able to offer face to face contact but only if it is essential. The 3 key aims of advocacy are to support a persons view to be heard, to help them understand their rights and to get the right information to help them make informed decisions. This service is free.