Helplines and Useful Resources
These help lines and resources can provide immediate support, information or advice around certain topics.
Support – Low level
Speed – Short wait
Access – Open to anyone
08000 28 22 33 / Monday to Friday: 9am-9pm & Saturday and Sunday, from 9am-12noon
Scottish Domestic Abuse and Forced Marriage Helpline
0800 0271234 / 24 hours a day: 7 days a week
Scottish families affected by alcohol and drugs Helpline
08080 10 10 11 / Monday to Friday: 9am-11pm & Saturday and Sunday 5pm-11pm
0800 802 2088 / Monday to Thursdays: 9am-8pm & Friday 9am-5pm
0808 801 0323 / Monday to Friday: 9.30am-4.00pm
08001386565 / Monday to Thursday: 10am-4pm
Free telephone support line to parents and carers for help with a child or young person’s (18 months – 18 years) sleep difficulties.
HopelineUK: 08000684141 / Text: 07786209697 / Monday to Friday: 10am–10pm, Weekends and Bank Holidays 2pm–10pm
If you are having thoughts of suicide or are concerned for a young person who might be thinking of suicide you can contact HopelineUK for confidential support and practical advice.
Dementia UK Helpline
0800 888 6678 / Monday to Friday: 9am-9pm & Saturday to Sunday: 9am-5pm
Information around education, training and employment in Moray.
Tsi Moray – Children and Young People Forum
The Children and Young People’s Third Sector Forum (Moray) is an open forum that connects charities, voluntary organisations, community groups and social enterprises that provide services to children, young people and families.
Set up by the Scottish Government and provides tried tips to parents on a wide range of topics.
0808 800 2222 A charity that provides professional, non-judgemental support and advice for parents.
Monday to Friday: 9am to 9pm
Weekends: 10am to 3pm
Care for the Family
Charity with advice for families who face family difficulties, online courses and events.
Created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and well-being.
01343 559546 Mon – Fri
40-42 Moss Street, Elgin, Moray IV30 1LT
Currently offering phone/social media contact to support people with most conditions eg LD, Mental Ill Health, Drug and Alcohol, etc. During this time of active COVID-19 restrictions, we are able to offer face to face contact but only if it is essential. The 3 key aims of advocacy are to support a persons view to be heard, to help them understand their rights and to get the right information to help them make informed decisions. Circles also supports parents whose children are looked after by the Local Authority or are part of Child Protection Procedures. This service is free.
Kinship Care Advice Service for Scotland
0808 800 0006 (Mon to Fri 10:00am – 2.30pm)
The Kinship Care Advice Service for Scotland is the Scottish-Government funded service for Scotland’s kinship carers and their families. We provide Helpline advice, resources and training to kinship carers and the practitioners who support them. We work to raise awareness of kinship care and the challenges facing kinship carers and the children and young people in their care to strengthen family support.