Specific Helplines & Support groups

These resources can provide immediate (peer) support or a listening ear around specific categories of behaviour and are often also available out with opening hours of other organisations.

Support level – low

Access – Open

Speed – Immediate

Identity – Anonymous

Required insight & autonomy (ability to act independently) – Medium

Helplines & Online Resources

Mind to Mind - NHS Inform

Dedicated NHS inform website to help people who may be facing challenges with their mental wellbeing

Surviving Suicidal Thoughts - NHS Inform

Support for people having suicidal thoughts. A new section of the NHS Inform website dedicated to sharing video stories from people who have experienced the same and gone on to find ways of coping and living well.  

We are with you

0800 915 4624 / Weekdays: 9 am – 9pm & weekends 10 am –  4 pm / Webchat also available.

Provides free, confidential support with alcohol or drugs via a local service or online.

Know the score

Drugs Information Line: 0800 587 587 9 or 0333 230 9468 / Monday to Friday: 9am – 9pm & Saturday to Sunday: 10am-4pm.

Live chat:

For free, confidential drugs information and advice

National Gambling helpline

Freephone: 0808 8020 133

Gamcare live chat:


UK’s eating disorder charity

Helpline: 0808 801 0677

Studentline: 0808 801 0811

Youthline: 0808 801 0711

Helplines open 365 days a year, on weekdays: 12pm–8pm  &  weekends and bank holidays: 4pm–8pm

One to one web chat:

Beat also run a support group for people caring for someone with an eating disorder, find out more about this group here:

Directly accessible peer support

Alcoholics Anonymous 

0800 9177 650

Moray & district intergroup:

Peer support through 12 step Fellowship approach

Narcotics Anonymous

0300 999 1212 
/ Daily: 10.00am – midnight

(Online) meetings:

Sex and Love Addicts Anonymous

Online support groups for people with seks and love addictions:

Computer gamers anonymous

Online meetings:

Selfharm UK

Alumina is a free 6 week online course for young people (14-19yrs) struggling with self harm:

Calm Harm

Free app for self-harm aimed at those aged 12 years old and over. Download via IOS or Playstore.

Self Injury support

Chatemailselfhelp and text support.

Papyrus / HopelineUK

Telephone: 0800 0684141 or text: 07786209697 /  Monday to Friday: 10am – 10pm & Weekends and Bank HolidaysL 2pm – 10pm

If you are having thoughts of suicide or are concerned for a young person who might be thinking of suicide you can contact Hopeline-UK for confidential support and practical advice.

Moray Prevent Suicide App – Support information

People can download the free app by searching for Prevent Suicide NE Scotland on Google Play, App Store, Amazon. You can also access the web version at www.preventsuicideapp.com 

Survivors of Bereavement by Suicide

National Helpline 9am – 9pm: 0300 111 5065
Local Moray SOBS e-mail:

Moray Rape Crisis

National Helpline: 08088 01 03 02
Local Moray Rape Crisis e-mail:

A Polish-speaking tailored therapeutic support and advocacy service for survivors of sexual violence is currently in development, you can read more about this here:


Stop it Now!

National Helpline: 0808 1000 900
Fill out online form for e-mail support:
Stop It Now! UK and Ireland is run by The Lucy Faithfull Foundation, the only UK-wide charity dedicated solely to preventing child sexual abuse. There for anyone with concerns about child sexual abuse and its prevention.

Other useful resources

  • Childline: 0800 1111 / 1-2-1 chat:
  • NHS advice on counselling: Different types & finding a counsellor in your area
  • Carer Support Service (Moray): Quarriers, 44 High Street, Elgin.
  • Citizen’s Advice Bureau: Online and Moray office,
  • ALISS: A Local Information Service for Scotland
  • Moray Pathways around education, training and employment: