Specific Helplines & Support Groups

These resources can provide immediate (peer) support or a listening ear around specific categories of behaviour and are often also available out with opening hours of other organisations.

Support level – low

Access – Open

Speed – Immediate

Identity – Anonymous

Required insight & autonomy (ability to act independently) – Medium

Mind to Mind - NHS Inform

Dedicated NHS inform website to help people who may be facing challenges with their mental wellbeing

Visit Mind to Mind Website

Surviving Suicidal Thoughts - NHS Inform

Support for people having suicidal thoughts. A new section of the NHS Inform website dedicated to sharing video stories from people who have experienced the same and gone on to find ways of coping and living well.  
Visit Surviving Suicidal Thoughts Website

We are with you

Provides free, confidential support with alcohol or drugs via a local service or online.

0800 915 4624 / Weekdays: 9 am – 9pm & weekends 10 am –  4 pm / Webchat also available.


Visit We Are With You Website

Know the score

For free, confidential drugs information and advice

Drugs Information Line: 0800 587 587 9 or 0333 230 9468 / Monday to Friday: 9am – 9pm & Saturday to Sunday: 10am-4pm.

Know the Score Live Chat

National Gambling helpline

Freephone: Freephone: 0808 8020 133

Game Care Live Chat


UK’s eating disorder charity

Helpline: 0808 801 0677

Studentline: 0808 801 0811

Youthline: 0808 801 0711

Helplines open 365 days a year, on weekdays: 12pm–8pm  &  weekends and bank holidays: 4pm–8pm

One to one web chat:

Beat also run a support group for people caring for someone with an eating disorder, find out more about this group here:

Visit BEAT Website

Alcoholics Anonymous

0800 9177 650

Moray & district intergroup:

Peer support through 12 step Fellowship approach

Visit Moray Group Website

Narcotics Anonymous

0300 999 1212 / Daily: 10.00am – midnight

    Visit Narcotics Anonymous next meeting availability

    Sex and Love Addicts Anonymous

    Online support groups for people with sex and love addictions

    Visit Website

    Computer gamers anonymous

    Online meetings:

    Visit website

    Selfharm UK

    Alumina is a free 6 week online course for young people (14-19yrs) struggling with self harm.

    Visit Website

    Calm Harm

    Free app for self-harm aimed at those aged 12 years old and over. Download via IOS or Playstore.

    Download from Google Play

    Self Injury support

    Chatemailselfhelp and text support.

    Visit Website

    Papyrus / HopelineUK

    If you are having thoughts of suicide or are concerned for a young person who might be thinking of suicide you can contact Hopeline-UK for confidential support and practical advice.

    Telephone: 0800 0684141 or text: 07786209697 /  Monday to Friday: 10am – 10pm & Weekends and Bank HolidaysL 2pm – 10pm

    Visit website

    Moray Prevent Suicide App – Support information

    People can download the free app by searching for Prevent Suicide NE Scotland on Google Play, App Store, Amazon. You can also access the web version at

    Access Prevent Suicide Web Version of App

    Survivors of Bereavement by Suicide

    National Helpline 9am – 9pm: 0300 111 5065
    Local Moray SOBS e-mail:
    Visit website

    Moray Rape Crisis

    National Helpline: 08088 01 03 02
    Local Moray Rape Crisis e-mail:

    A Polish-speaking tailored therapeutic support and advocacy service for survivors of sexual violence is currently in development, you can read more about this here:

    Visit Moray Rape Crisis Here

    Stop it Now!

    Stop It Now! UK and Ireland is run by The Lucy Faithfull Foundation, the only UK-wide charity dedicated solely to preventing child sexual abuse. There for anyone with concerns about child sexual abuse and its prevention.

    National Helpline: 0808 1000 900
    Fill out online form for e-mail support:
    Visit website

    Other useful resources

    • Childline: 0800 1111 / 1-2-1 chat:
    • NHS advice on counselling: Different types & finding a counsellor in your area
    • Carer Support Service (Moray): Quarriers, 44 High Street, Elgin.
    • Citizen’s Advice Bureau: Online and Moray office,
    • ALISS: A Local Information Service for Scotland
    • Moray Pathways around education, training and employment: