Walk-in, Central Advice Point and Signposting


For central advice and an initial point of contact around getting you the right support you can get in touch with these organisations. They will be able to direct you towards the support that is available and suits you best at this time.

Support level medium

Access – Open

Speed – Immediate to medium

Identity – Client / peer

Required insight & autonomy (ability to act independently) – Medium

Healthpoint Dr. Grays hospital – for advice and signposting to NHS services

08085 202030 / Monday to Friday: 9am-5pm / Pluscarden Rd, Elgin IV30 1SN


NHS Grampian healthpoints is a walk in service which offers free and confidential health advice from trained staff. The healthpoint service is delivered by comprehensively trained advisors. Please note that they do not offer medical advice but you are welcome to discuss medical problems (healthpoint is a confidential service) and will be signposted to appropriate services.


Moray Councils Access care team – for initial enquiries about care and support

01343 563999 / Monday to Friday: 8:45am-5pm / Moray Council, 2-10 High street Elgin, IV30 1 BY


The Access Care Team is the single point of contact for all initial enquiries about care and support, making it easier and quicker for people to get the right information and services they need.

Circles Advocacy – Independent Advocacy


Circles Advocacy in Moray supports people who are experiencing issues related to health and social care who are aged 18 years or over, whose circumstances may include, but are not restricted to:

  • Mental health issues
  • Learning disabilities
  • Personality disorders
  • Physical disabilities
  • Acquired brain injury
  • Dementia
  • Autistic spectrum disorders
  • Chronic illness
  • Those who are unable to safeguard their own interests rights, care or other interests.

Arrows – alcohol and drugs drop-in facilities

01343 610 500 /  23 High Street Elgin Moray IV30 1EE

Arrows is a service for anyone worried about alcohol and drug use, whether their own or a loved one’s. Substance use problems can develop over time, and it is important for individuals to recognise where drugs or alcohol are having an impact on their wellbeing, relationships or lifestyle. Support is available to anyone with any concerns, no matter how small, about drinking, drugs or legal highs.